Section 1: Introduction

The use of services provided by Kietflow Nigeria – [Nigeria is our country of operation] establishes an agreement to these terms. By registering on [www.kietflow.com] or using our services you agree that you have read and fully understood the following terms of Service and Kietflow Nigeria will not be held liable for loss in any way for users who have not read the below terms of service.

By placing an order with Kietflow Nigeria, you automatically accept each and every section of the terms below whether you read them or not.

We reserve the right to change these terms of service without notice. You are expected to read all terms of service before placing an order to ensure you are up to date with any changes or any future changes.

These terms and Conditons govern your use of our website. By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, you must not use the service

Section 2: Account Creation

To access and use Kietflow’s website, you must create an account by providing accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must be at least 18 years old or have the legal capacity to enter into a binding contract in your jurisdiction to use the Service.

Section 3: What We Offer / Our Services

Kietflow Nigeria provides Digital & Social Media Marketing Services, including but not limited to Growth of Social Media Followers, Engagements, Account Sourcing Services, Digital Promotion Services, Search Engine / Website Traffic Optimization Services.

The delivery timeframe for the services may vary depending on the nature of the service and the provider/partners supplying that service. Kietflow will make every effort to deliver the service within the specified timeframe as stated in the order description but cannot guarantee the exact delivery time.

No resolution or refunds can be provided to accounts which have restrictive features such as: Flag for Review Option Enabled, Username Changes or Privacy Enabled [Private Accounts]

Section 4: Refund Policy

Due to the nature of the digital services provided by Kietflow Nigeria, we have a strict no-refund policy. Once a service is ordered and delivered, no refunds will be provided.

By using our services, you totally acknowledge that the services provided are intangible and are delivered instantly or within a short period of time. Therefore, they are exempt from any refund eligibility.

It is your responsibility to carefully review and select the services before making a purchase. We do not offer refunds for dissatisfaction with the results, changes in social media algorithms, or any other reasons.

No refunds will be made to your payment method. After a deposit has been completed, there is no way to reverse it. You must use your balance to purchase any of the services we offer at Kietflow Nigeria

Section 5: Order Cancellation Policy

Orders placed on Kietflow Nigeria will not be refunded or cancelled after they are placed. You may receive a refund credit to your Wallet on the website if the order is non-deliverable. We will not process a refund to your payment method as stated in Section 4 above

Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.

Please do not use more than one service at the same time for the same link/destination. Do not make duplicate orders on the same service for the same link/destination as well. We cannot give you the correct followers/likes number in that case. We will not refund nor cancel for such orders.

Section 6: Disputes / Chargeback Policy

You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason. If you file a dispute or charge-back against us after a deposit, we reserve the right to terminate all future orders, ban you from our site.

We also reserve the right to take away any followers or likes we delivered to you or your clients Instagram/Facebook/Twitter or other social media account.

Section 7: Prohibited Activities

You agree not to engage in any activities that may violate applicable laws, regulations, or the terms of service of the social media platforms.

You shall not use the Service to promote or engage in any illegal, fraudulent, or unauthorized activities, including but not limited to spamming, hacking, or distributing malicious software.

You shall not use our services for any illegal purposes.

You shall not use our services to publish content which is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any partys intellectual property or these Terms

You shall no make attempts to compromise security of our website.

You shall not send any unsolicited advertising, spam or any other unauthorised promotional materials.

You shall not create fake orders to cheat the system

You shall not use any robot, spider, crawler, scraper or other automated means or interfaces which are not provided by us to access the Services or to extract data.

Any kind of verbal or written insult towards any of Kietflow Nigeria’s Members, Partners, Sponsors, Staff and Users will result in immediate account termination.

Section 8: Service Delivery Disclaimer, Liability & Damages

You will only use Kietflow Nigeria’s website in a manner which follows all the terms of use and policies of all active Social Media Platforms on their individual Terms of Service page.

Kietflow Nigeria DOES NOT guarantee full delivery within 24 hours. We make no guarantee for delivery time at all. We provide our best estimation for orders during the placing of orders, however, these are estimates. We will not be held responsible for loss of funds, negative reviews or you being banned for late delivery. If you are selling on a website that requires time-sensitive results.

Our price rates are subject to change at any time without notice.

Kietflow Nigeria does not guarantee a delivery time for any service. We offer our best estimation for when the order will be delivered. This is only an estimation and will not refund orders that are processing if you feel they are taking too long.

In this case, we reserve the right to change a service type if we deem it necessary to complete an order.

Kietflow Nigeria will not be responsible for any damages you or your business may suffer from buying Digital or Artificial Social Media Growth Services.

Kietflow Nigeria is in no way liable for any account suspension or picture deletion done by Instagram or Twitter or Facebook or YouTube or Other Social Media after using its services.

When you purchase our services, bear in mind that we procure most of our services from digital suppliers around the world via means of an API. Any decision made on your order status is determined by the response of our suppliers and partners. If an order is incorrectly placed and our suppliers do not cancel/refund, then we cannot refund as well.

All our services work in accordance with the algorithms of the social networks in use. Any service can become inefficient/slow at any point in time due to social media algorithm updates. Any service already delivered can start dropping/reducing due to social media algorithm updates. We have absolutely no control over this. We only strive to offer you the available best quality services. We are not liable for damages after use of our services. By using our services, you are in accordance and in full knowledge of this.

By using our services, you are fully expected to read the service description for each and every service before placing an order. You are expected to take note of the link format provided, the estimated delivery duration and the service quality. We also offer NO GUARANTEE on services Categorized as [ Cheap ] and you are expected to take full note of this as well. By using our services, you are in full responsibility if your order doesn’t comply with our guidelines.

Kietflow Nigeria will only be used to promote your Instagram/Twitter/Facebook or Social account and help boost your “Appearance” only.

We DO NOT guarantee your new followers will interact with you, we simply guarantee you to get the followers you pay for.

We DO NOT guarantee 100% of our accounts will have a profile picture, full bio and uploaded pictures, although we strive to make this the reality for all accounts.

We don’t guarantee that your followers, views, or anything you order from the website will stay for a lifetime.

To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to the use or inability to use the Service, including but not limited to loss of profits, data, or goodwill.

Section 9: Intellectual Property

Kietflow Nigeria and all its contents, including but not limited to the website, software, logos, and designs, are the exclusive property of Kietflow Nigeria. You shall not reproduce, modify, or distribute any copyrighted material without prior written consent.

Section 10: Membership

To be able to use this service you must be at least 18 years old or recognized under applicable law as being able to form legally binding agreements.

To fully use our service you must register as a member by providing complete and accurate full name, password and email address. You are not allowed to use someone else’s name or a name that violates any third party rights.

Primary means of communication between you and us will be through emails. Thus, you acknowledge that we may use your email to notify you about upcoming system updates, new product releases, changes of your account status etc. We encourage you to carefully read our emails to stay informed. We will not take responsibility if information did not reach you as a result of failing to read our emails.

You must safeguard confidentiality of your access credentials. You are also responsible for all activities that occur under your account. Kietflow Nigeria will not be held responsibility for an unauthorized access to your account. If you become aware of any unauthorized access to your account, you must change your password and notify us as soon as possible!

Section 11: Account Ownership

If you are signing up on behalf of your employer then account owner is your employer. You warrant that you have authority to bind your employer to these Terms.

You can transfer your account and pass account ownership rights to a third party at any time. In this case you need to inform us and update account information accordingly. Once your account is transferred to another owner you cannot claim ownership rights for this account.

Kietflow Nigeria reserves the right, to the extent of its knowledge and ability, to determine the rightful account owner in case of disputes. If we are not able to determine the rightful owner, we can terminate an account until the resolution between conflicting parties is found. If there are some amounts due, the person or persons determined to be the rightful owners will be obliged to pay them.

Section 12: Billing & Payment Information

All Services are prepaid and will not begin until full payment is received. No credits for unperformed services are possible. Kietflow Nigeria does not issue either partial or full refunds, including the cases when your services are suspended or terminated before the end of the Services.

It is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree to pay for the Services in advance of the time period during which such Services are provided.

It is a violation of our Terms for you to misuse or fraudulently use credit cards, charge cards, electronic funds transfers, electronic checks, or any other payment method. Kietflow Nigeria will report any such misuse or fraudulent use, as determined in our sole discretion, to governmental and law enforcement authorities, credit reporting services, financial institutions and/or credit card companies.

Kietflow Nigeria retains the right to modify plans pricing and terms at any time without additional notice. All changes will be visible in the corresponding sections of the website.

Section 13: Online Payment Security

The personal information you provide (your name, address, telephone number, e-mail, credit or debit card number) is confidential and exempt from disclosure. Your credit or debit card information is encrypted and isn’t saved on our website.

We recommend you to check if your browser is safe enough for making payments online on the special page dedicated to that information.

Section 14: System Updates

We reserve the right to update the system at anytime – without any prior notice.

Updates may include, but not limited to, adding or removing functionalities, bugs fixes etc.

There are no warranties that updated version will not contain bugs or will not affect your use of the Services.

We can initiate update at any time without additional notice. Kietflow Nigeria will not take any responsibility for any modifications in code that may affect your use of the website.

Section 15: Service Termination & Removals

We reserve the right to terminate the Service at any time.

And at our sole discretion we reserve the right to remove any content if we determine it to be unlawful, offensive, threatening or violating third party copyrights.

We do not bear any responsibility for the content uploaded by our clients. All claims are to be addressed directly to the clients.

Section 16: Disclaimer of Warranties

This Service is “as is” and there is no warranty of any kind either express, implied or statutory, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

Kietflow Nigeria does not warrant that the functions of the Service will meet your requirements or that operation of the Service will be uninterrupted or error free.

You take all responsibility for selecting this Service to achieve your intended goals. Kietflow Nigeria does not carry any responsibility for third party servers operation. This disclaimer of warranty constitutes an essential part of this agreement.

Section 17: Limitation of Liability

Under no circumstances and under no legal theory, tort, breach of contract or warranty or otherwise, shall Kietflow Nigeria be liable to the user or any other party for any indirect, special, punitive, incidental, or consequential damages of any character including, without limitation, damages for work stoppage, computer failure or loss of revenues, profits, goodwill, use, data or other intangible or economic losses.

In no event will Kietflow Nigeria be liable for any damages even if you or any other party shall have informed us of the possibility of such damages. You assume total responsibility for your use of the Service.

Your only remedy against Kietflow Nigeria for dissatisfaction with the Services is to stop using the Service.

Section 18: Privacy Policy

This policy covers how we use your Personal Information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. All information is encrypted and saved in secure servers.

HOW YOUR PERSONAL INFORMATION MAY BE USED

Kietflow Nigeria and our subsidiaries and affiliates (the Related Companies), may use your personal information in the following ways:

  • To operate and maintain the website;
  • To create your account, identify you as a user of the website, and customize the website to your account;
  • To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing;
  • To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;
  • To respond to your comments or inquiries;
  • To provide you with user support;
  • To track and measure website performance;
  • To process payment for purchases you make through Kietflow Nigeria;
  • To protect, investigate, and deter against unauthorized or illegal activity;
  • To review the effectiveness of our marketing programs and analyze other general demographic trends;
  • To notify you of new information or services that may be of interest to you; or,
  • To send promotional materials.

DOES Kietflow NIGERIA SHARE MY INFORMATION?

Kietflow Nigeria will not share, rent, or sell your personally identifiable information with third-parties. We may, however, share your information with third-parties when we are authorized to share such information.

Parent Companies and Affiliates: We may share your information with a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, Affiliates), provided that we require our Affiliates to honor this Privacy Policy.

Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.

Third Parties with Permission: We may share your information with third parties to whom you ask us to send your information.

Agents, Consultants, and Related Third Parties: Kietflow Nigeria, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements: Kietflow Nigeria may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity or in connection with our own investigation of suspected or actual illegal activity, in which case we may (and you hereby authorise us to) disclose information without subpoenas or warrants served on us, (ii) protect and defend the rights or property of Kietflow Nigeria, (iii) act in urgent circumstances to protect the personal safety of users of the Website or the public, (iv) protect against legal liability including to resolve disputes, investigate problems, or enforce our Customer contracts.

Log Data: We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies: Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these cookies to collect information and to improve our Service.

Section 19: Our Contact Information

This website is operated by [ www.kietflow.com ]

For the [ www.kietflow.com ] website, you can contact us by visiting our Contact Us Page

You can also reach us via email: [ contact@kietflow.com ]

Section 20: Notice and Procedure for Making Claims of Infringement

If you believe that your rights are being infringed, you may Contact Us Here.

We respond expeditiously to rights owners and their agents who complete and submit the Contact Ticket to communicate concerns about any alleged infringement.

If you believe that any content on, or advertised for sale on, the website contains any Objectionable Content, please notify us immediately by filling-in the ‘Ticket’ on the Contact Page as described above.

Upon receipt of a Contact Ticket we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies, or defenses, all of which are expressly reserved.

Furthermore, in submitting a Ticket, you grant to Kietflow Nigeria the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Ticket to the parties involved in the provision of the allegedly infringing/objectionable content.

You agree to indemnify Kietflow Nigeria for all claims brought by a third party against Kietflow Nigeria arising out of or in connection with the submission of a Ticket.

Please keep in mind that services are listings that are merely hosted on Kietflow Nigeria and are posted solely at the direction of Third Party Sellers who may be contacted by filling in the Ticket.

Important Warning: giving false, misleading or inaccurate information in the Ticket to Kietflow Nigeria may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.

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